Legal

Privacy Policy

📅 Effective March 13, 2026 🔄 Last Updated March 13, 2026

1. Introduction

LinkUp ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the LinkUp mobile application ("App").

We reserve the right to modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date above. Your continued use of the App after any modification constitutes your acceptance of the updated Privacy Policy. Please review this policy periodically.

If you do not agree with this Privacy Policy, please do not use the App.

2. Information We Collect

2.1 Information You Provide Directly

2.2 Information Collected Automatically

2.3 Information Collected Through Device Permissions

We request the following device permissions, each used only for the stated purpose:

PermissionWhat We AccessHow It's Used
CameraCamera viewfinder onlyScan circular group join codes. No images are captured, stored, or transmitted.
Location (When In Use)Approximate locationCenter the map picker when you choose an event location. Not tracked in background, not shared with third parties.
Calendar (Full Access)Your calendar eventsDisplay your personal events alongside group events in the Calendar tab. Personal Calendar event times only may leave your device with your express permission. Other calendar data is never sent to our servers.
NotificationsPush notification deliverySend you alerts about new events, RSVPs, join approvals, and reminders.

2.4 Information from Third-Party Advertising

If you have not purchased the Remove Ads option, our advertising partner Google AdMob may collect:

Google AdMob's privacy practices are governed by Google's Privacy Policy.

3. How We Use Your Information

We do not sell your personal information to third parties.

4. How We Store Your Information

4.1 Server Storage

Your account data, group data, event data, and chat messages are stored on our servers hosted via Render. Event location data is stored in encrypted form using pgp_sym_encrypt (pgcrypto) and is decrypted only when delivered to authorized group members.

4.2 On-Device Storage

4.3 Retention

We retain your account data for as long as your account is active. If you delete your account:

5. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

5.1 With Other Users

5.2 With Service Providers

5.3 For Legal Reasons

We may disclose your information if we believe in good faith that disclosure is necessary to comply with applicable law, protect the rights or safety of LinkUp, our users, or the public, or detect and prevent fraud or security issues.

5.4 Business Transfers

If LinkUp is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent in-app notice before your information becomes subject to a different privacy policy.

6. Apple App Tracking Transparency (ATT)

In accordance with Apple's App Tracking Transparency framework, we will ask for your permission before tracking your activity across other companies' apps and websites for advertising purposes. If you decline, you will still see ads, but they will not be personalized based on cross-app tracking. You can change your tracking preference at any time in iOS Settings → Privacy & Security → Tracking.

7. Your Privacy Choices and Rights

7.1 Notification Preferences

Manage push notification settings within the App under Profile → Notifications, or through iOS Settings → Notifications → LinkUp.

7.2 Per-Group Notification Preferences

Mute event or chat notifications for individual groups through Group Settings → Notifications. Muted preferences are stored on our server and prevent push notifications from being sent for that group.

7.3 Ad Tracking

You can opt out of personalized advertising by selecting "Ask App Not to Track" at the ATT prompt, disabling tracking in iOS Settings → Privacy & Security → Tracking, or purchasing the Remove Ads in-app purchase.

7.4 Calendar Access

Revoke calendar access at any time in iOS Settings → Privacy & Security → Calendars → LinkUp. All other App features remain functional.

7.5 Location Access

Revoke location access at any time in iOS Settings → Privacy & Security → Location Services → LinkUp. Location is only used when you are actively picking an event location.

7.6 Account Deletion

Delete your account at any time from Profile → Help & Support → Delete Account. Deletion is permanent and cannot be undone.

7.7 Rights for EEA / UK Users (GDPR)

If you are located in the European Economic Area or United Kingdom, you have the following rights under GDPR: right of access, right to rectification, right to erasure, right to restriction, right to data portability, right to object, and right to withdraw consent.

To exercise any of these rights, contact us at hello.linkupapp@gmail.com. We will respond within 30 days.

Our legal bases for processing: Contract (providing the App's services), Legitimate Interests (security, fraud prevention, service improvement), and Consent (push notifications, ad tracking where applicable).

7.8 Rights for California Users (CCPA / CPRA)

California residents have the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information. We will not discriminate against you for exercising your privacy rights. Contact us at hello.linkupapp@gmail.com.

8. Children's Privacy

The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us immediately at hello.linkupapp@gmail.com.

9. Security

We implement reasonable technical and organizational measures to protect your information, including:

No method of transmission over the internet or electronic storage is 100% secure.

10. Third-Party Links and Services

The App may contain links to third-party websites or services (e.g., Waze for directions). We are not responsible for the privacy practices of those third parties.

11. International Data Transfers

Your information may be stored and processed in the United States or any country where our service providers operate. By using the App, you consent to such transfers. For EEA/UK users, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time without prior notice. When we make material changes, we will update the "Last Updated" date at the top. Your continued use of the App after changes constitutes acceptance.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

LinkUp Support
Email: hello.linkupapp@gmail.com

For GDPR-related inquiries, you may also lodge a complaint with your local data protection authority.